Library of California Region VII

 

 

Gold Coast Library Network

4882 McGrath Street, Suite 230, Ventura, CA 93003-7721

(805) 650-7732          FAX 805.642-9095

 

 

 

 

LONG RANGE PLAN OF SERVICE

with

ANNUAL ACTIVITIES, 2000-2001

 

 

 

 

May 4, 2000

Drafted and formatted by Sarah Pritchard on behalf of the Region VII Transition Committee.

 

 


 

 

 

 

Gold Coast Library Network

Region VII Library of California

 

 

Major Goals

 

 

1.       Resource sharing: Enable member libraries and their users to access materials that cannot be provided directly by the member library.

2.       Supplemental Reference Service and Materials: Provide direct and mediated reference support to assist with inquiries beyond the scope of member libraries’ missions and collections.

3.       Cooperative Programs: Plan and coordinate other cooperative services for member libraries.

4.       Continuing Education and Training: Meet the continuing education and training needs of member library staff.

5.       Advisory and Technical Assistance: Support member libraries in their efforts to address local issues, policies and planning.

6.       Regional Coordination /Administration: Manage operations, marketing, and communications to accomplish Regional goals.

 

 


 

 

Goal

Objective

Activity

Who

When

1

RESOURCE SHARING: Enable member libraries and their users to access materials that cannot be provided directly by that library.

 

 

 

 

1A

 

Ensure that libraries in the region have automated library systems, and electronic access to the holdings of member libraries.

 

 

 

1A.i

 

 

Implement LOC grant “Analysis of Electronic Status”

Executive Director

FY2001

1A.ii

 

 

Assess electronic readiness and compatibility in member libraries for online catalogs, ILL systems, and networks/ connectivity.

Consultant

FY2001

1A.iii

 

 

Establish a grant program to automate libraries with important or unique resources in the region.

Council

Executive Director

FY2001

 

1A.iv

 

 

Develop seamless regional electronic access to library catalogs

Council

Board of Directors

 

FY2001

and

long-range

1A.v

 

 

Offer training for library staff in effective use of networked bibliographic and electronic resources

Board of Directors

Executive Director

long-range

1A.vi

 

 

Assist libraries in automation, conversion, and electronic connectivity efforts.

Council

Board of Directors

Ongoing

1B

 

Facilitate formal resource sharing among member libraries

 

 

 

1B.i

 

 

Develop protocols for direct and mediated borrowing and lending

Council

Board of Directors

 

FY2001

1B.ii

 

 

Promote the Library of California net lender program to members

Executive Director

FY2001

1B.iii

 

 

Define needs and criteria for designating regional resource libraries, both in terms of general services and possibly for specific subjects or services

Council

Board of Directors

 

FY2001


 

 

Goal

Objective

Activity

Who

When

 

1B.iv

 

 

Continue existing reciprocal borrowing program and assess impact of multitype environment

Executive Director, Council

Ongoing

1B.v

 

 

Provide training on policies and procedures for resource sharing in the region

Council

Board of Directors

Executive Director

long-range

1B.vi

 

 

Assess current and future interlibrary loan and resource sharing needs

Council

Board of Directors

long-range

1C.

 

Facilitate effective intra- and inter-regional delivery of materials.

 

 

 

1C.i

 

 

Sustain existing CLSA intra-regional delivery to public libraries

Executive Director

FY2001

(viaCLSA) & ongoing

1C.ii

 

 

Develop pilot contract for multitype delivery

Council

Executive Director

FY2001

1C.iii

 

 

In the multitype environment, assess member library usage and needs for delivery

Council

Board of Directors

long-range

1C.iv

 

 

Determine whether delivery systems should be expanded through cooperative or contractual mechanisms

Council

Board of Directors

long-range


 

 

Goal

Objective

Activity

Who

When

 

2.

SUPPLEMENTAL REFERENCE:  Provide direct and mediated support for reference inquiries beyond the scope of member libraries' missions or collections

 

 

 

 

2A.

 

Provide member libraries with access to electronic reference resources.

 

 

 

2A.i

 

 

Implement LOC grant for Gale Biography Resource Center online database with direct patron access.

Executive Director

FY2001

 

2A.ii

 

 

Determine member needs for additional electronic resources

Board of Directors

Executive Director

Ongoing

2A.iii

 

 

Coordinate with state library and other regional systems to provide electronic databases to member libraries

Executive Director

long-range

2A.iv

 

 

Explore feasibility and advisability of shared licensing of reference  databases

Council

Board of Directors

Executive Director

long-range

2B.

 

Enable member library access to supplemental reference services.

 

 

 

2B.i

 

 

Sustain equivalent CLSA supplemental reference service to public libraries

Executive Director

FY2001

(viaCLSA) & ongoing

2B.ii

 

 

Assess multitype library needs for supplemental reference similar to CLSA

Council

Board of Directors

Executive Director

Ongoing

2B.iii

 

 

Provide access to statewide reference and referral services (e.g., via LAPL), with appropriate protocols defined.

Board of Directors

Executive Director

Ongoing

2B.iv

 

 

Study how to provide regional reference services via designated resource and/or specialized libraries.

Board of Directors

Executive Director

long-range

2B.v

 

 

Develop cost and contractual models for supplemental reference.

 Board of Directors

Executive Director

long-range

2B.vi

 

 

Provide training for member libraries on effective use of regional reference services.

Board of Directors

Executive Director

long-range


 

 

Goal

Objective

Activity

Who

When

 

2C.

 

Provide member libraries with access to specialized reference collections in the region.

 

 

 

2C.i

 

 

Implement LOC grant: Membership Promotion and Communications Program (Member Promo & Comm)

Executive Director

FY2001

2C.ii

 

 

Identify unique special collections via LOC grant: (Member Promo &Comm)

Consultant

Executive Director

FY2001

2C.iii

 

 

Implement LOC grant (Member Prom &Com) to create Internet-accessible directory of regional special collections.

Consultant

Executive Director

FY2001

2C.iv

 

 

Develop access guidelines to the special collections.

Council

Board of Directors

long-range

2C.v

 

 

Evaluate member library usage of the special  collections to determine whether contractual arrangements are needed for regional access.

Board of Directors

Executive Director

 

long-range


 

 

Goal

Objective

Activity

Who

When

 

3.

COOPERATIVE PROGRAMS: Plan and coordinate other cooperative services for member libraries.

 

 

 

 

3.i

 

 

Examine areas of overlap and potential cooperation in programs of an informational, educational or recreational nature currently provided by libraries.

Board of Directors

Board Committees

Executive Director

long-range

3.ii

 

 

Provide a forum for member libraries to consider cooperative programs such as adult literacy, ESL, youth services and general adult programs.

Board Committees

long-range

3.iii

 

 

Survey member library interest in developing new cooperative programs including those for collections, services and purchasing.

Board of Directors

Executive Director

 

long-range


 

 

Goal

Objective

Activity

Who

When

 

4.

CONTINUING EDUCATION:  Meet the continuing education and training needs of member library staff.

 

 

 

 

4A.

 

Offer educational and information programs to member library staff.

 

 

 

4A.i

 

 

With LOC grant, implement videoconferencing capabilities in the region.

Executive Director Consultant

FY2001

4A.ii

 

 

Begin planning workshops on using the Internet and other electronic information resources.

Board of Directors

Executive Director

FY2001

4A.iii

 

 

Assess continuing education needs.

Council

Board of Directors Executive Director

ongoing

4A.iv.

 

 

Pursue options for extending continuing education programs through distance education technology.

Board of Directors

Board Committees

Executive Director

ongoing


4B.

 

Cooperate with other library organizations offering programs to member libraries.

 

 

 

4B.i

 

 

Develop a clearinghouse of other educational opportunities in the region and the state

Board Committees

Executive Director

long-range

4B.ii

 

 

Coordinate the planning and promoting of educational programs with those from other regional library systems and library organizations.

Executive Director

long-range

4B.iii

 

 

Cooperate with other library systems and organizations to develop programs for members.

Council

Board of Directors

Executive Director

long-range


 

 

Goal

Objective

Activity

Who

When

 

5.

ADVISORY AND TECHNICAL ASSISTANCE: Support member libraries in their efforts to address local issues, policies and planning.

 

 

 

 

5A.

 

Act as a clearinghouse for technical advice for all types of libraries.

 

 

 

5A.i

 

 

Stay aware of local library issues and concerns.

Council

Board of Directors

Executive Director

ongoing

5A.ii

 

 

Determine the scope of technical assistance (for automation, building planning, trustee education, management consulting, specific library services, etc.) needed by member libraries & assess the regional network’s role in meeting those needs.

Council

Board of Directors

Board Committees

Executive Director

long-range

5A.iii

 

 

Maintain lists of specialized external consultants and other referral resources for member libraries.

Board Committees

Executive Director

 

long-range

5A.iv

 

 

Post sample library policies and documents on the web for consultation by member libraries.

Executive Director

long-range

5A.v

 

 

Assess the ramifications for this service of an expanded membership.

Council

Board of Directors

long-range


 

 

Goal

Objective

Activity

Who

When

 

6.

REGIONAL COORDINATION/ ADMINISTRATION: Manage operations, marketing and communications to accomplish regional goals.

 

 

 

 

6A.

 

Encourage network membership by all types of libraries in the region, and inform member libraries and the public about regional services, state library legislation and other matters.

 

 

 

6A.i

 

 

Implement membership development initiative with LOC grant for Membership Promotion and Communications Program.

Executive Director

FY2001

6A.ii

 

 

Produce public relations materials for use with member libraries, governing boards, legislators, the media and other individuals and organizations.

Consultant

Board of Directors

Executive Director

FY2001

6A.iii

 

 

Participate in events and workshops to inform organizations of regional services.

Board of Directors

Executive Director

FY2001

6A.iv

 

 

Participate in the activities of professional library organizations, networks, boards and committees

Executive Director

FY2001

6B.

 

Open lines of communication to ensure responsiveness to member library needs.

 

 

 

6B.i

 

 

Develop ongoing strategic planning mechanisms.

Executive Director

Board of Directors

ongoing

6B.ii

 

 

Maintain accountability to the Regional Council of Members and the Board of Directors.

Executive Director

ongoing

6B.iii

 

 

Ensure fiscal and service accountability and communications with the state agency for the Library of California.

Board of Directors

Executive Director

ongoing


 

 

Goal

Objective

Activity

Who

When

 

6B.iv

 

 

Maintain coordination and communication with other state regional library systems, including independent automation cooperatives such as Black Gold, and develop shared services where appropriate.

Executive Director

Board of Directors

ongoing

6B.v

 

 

Represent the region and its member libraries in statewide planning activities.

Executive Director

Board of Directors

ongoing

6C.

 

Ensure effective regional operations.

 

 

 

6C.i

 

 

Contract for administrative services, fiscal, and other support for regional tasks.

Council

Board of Directors

FY2001

6C.ii

 

 

Refine and implement  structural and governance documents, e.g., mission statement, regional resource library criteria and functions, information agency definition and policy.

Board of Directors

Executive Director

FY2001

6C.iii

 

 

Develop a detailed plan for dissolution of the Network and final disposition of Network equipment, facilities, and materials.

Council

Board of Directors

Executive Director

 

FY 2001

6C.iv

 

 

Develop policy for Network operations.

Council

Board of Directors

FY2001  &  ongoing

6C.v

 

 

Assist in policy-making activities of the Council of Members and Board of Directors.

Executive Director

FY 2001

and

ongoing

6C.vi

 

 

Develop a network implementation task list and timeline.

Executive Director

FY 2001

6C.vii

 

 

Develop a staffing plan and budget that will support programs under various funding models, and identify future needs to support growth of network services.

Executive Director

FY2001 and ongoing

6C.viii

 

 

Administer regional personnel and financial operations.

Executive Director

FY2001 and ongoing


 

 

Goal

Objective

Activity

Who

When

 

6C.ix

 

 

Maintain system facilities and equipment that are accessible and adequate for regional services.

Executive Director

FY2001 and ongoing

6C.x

 

 

Expand utilization of electronic communications

Consultant(s) from the grants

Executive Director

FY2001 and ongoing

6C.xi

 

 

Develop, submit and administer grant proposals and projects as appropriate to support regional goals.

Council

Board of Directors

Executive Director

 

FY2001 and ongoing

6C.xii

 

 

Implement assessment strategies for all service programs.

Board of Directors

Executive Director

long-range

 

 

 

 

Full LRP version5400