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Library of California Region VII |
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Gold Coast Library Network 4882 McGrath Street, Suite 230, Ventura, CA 93003-7721 (805) 650-7732 FAX 805.642-9095 |
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LONG RANGE PLAN OF SERVICE
with
May 4, 2000
Drafted and formatted by Sarah Pritchard on behalf of the Region VII Transition Committee.
Gold Coast Library Network
Region VII Library of California
Major Goals
1. Resource sharing: Enable member libraries and their users to access materials that cannot be provided directly by the member library.
2. Supplemental Reference Service and Materials: Provide direct and mediated reference support to assist with inquiries beyond the scope of member libraries’ missions and collections.
3. Cooperative Programs: Plan and coordinate other cooperative services for member libraries.
4. Continuing Education and Training: Meet the continuing education and training needs of member library staff.
5. Advisory and Technical Assistance: Support member libraries in their efforts to address local issues, policies and planning.
6. Regional Coordination /Administration: Manage operations, marketing, and communications to accomplish Regional goals.
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Goal |
Objective |
Activity |
Who |
When |
1 |
RESOURCE SHARING: Enable member libraries and their users to access materials that cannot be provided directly by that library. |
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1A |
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Ensure that libraries in the region have automated library systems, and electronic access to the holdings of member libraries. |
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1A.i |
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Implement LOC grant “Analysis of Electronic Status” |
Executive Director |
FY2001 |
1A.ii |
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Assess electronic readiness and compatibility in member libraries for online catalogs, ILL systems, and networks/ connectivity. |
Consultant |
FY2001 |
1A.iii |
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Establish a grant program to automate libraries with important or unique resources in the region. |
Council Executive Director |
FY2001
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1A.iv |
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Develop seamless regional electronic access to library catalogs |
Council Board of Directors
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FY2001 and long-range |
1A.v |
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Offer training for library staff in effective use of networked bibliographic and electronic resources |
Board of Directors Executive Director |
long-range |
1A.vi |
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Assist libraries in automation, conversion, and electronic connectivity efforts. |
Council Board of Directors |
Ongoing |
1B |
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Facilitate formal resource sharing among member libraries |
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1B.i |
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Develop protocols for direct and mediated borrowing and lending |
Council Board of Directors
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FY2001 |
1B.ii |
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Promote the Library of California net lender program to members |
Executive Director |
FY2001 |
1B.iii |
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Define needs and criteria for designating regional resource libraries, both in terms of general services and possibly for specific subjects or services |
Council Board of Directors
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FY2001 |
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Goal |
Objective |
Activity |
Who |
When |
1B.iv |
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Continue existing reciprocal borrowing program and assess impact of multitype environment |
Executive Director, Council |
Ongoing |
1B.v |
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Provide training on policies and procedures for resource sharing in the region |
Council Board of Directors Executive Director |
long-range |
1B.vi |
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Assess current and future interlibrary loan and resource sharing needs |
Council Board of Directors |
long-range |
1C. |
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Facilitate effective intra- and inter-regional delivery of materials. |
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1C.i |
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Sustain existing CLSA intra-regional delivery to public libraries |
Executive Director |
FY2001 (viaCLSA) & ongoing |
1C.ii |
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Develop pilot contract for multitype delivery |
Council Executive Director |
FY2001 |
1C.iii |
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In the multitype environment, assess member library usage and needs for delivery |
Council Board of Directors |
long-range |
1C.iv |
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Determine whether delivery systems should be expanded through cooperative or contractual mechanisms |
Council Board of Directors |
long-range |
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Goal |
Objective |
Activity |
Who |
When |
2. |
SUPPLEMENTAL REFERENCE: Provide direct and mediated support for reference inquiries beyond the scope of member libraries' missions or collections |
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2A. |
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Provide member libraries with access to electronic reference resources. |
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2A.i |
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Implement LOC grant for Gale Biography Resource Center online database with direct patron access. |
Executive Director |
FY2001
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2A.ii |
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Determine member needs for additional electronic resources |
Board of Directors Executive Director |
Ongoing |
2A.iii |
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Coordinate with state library and other regional systems to provide electronic databases to member libraries |
Executive Director |
long-range |
2A.iv |
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Explore feasibility and advisability of shared licensing of reference databases |
Council Board of Directors Executive Director |
long-range |
2B. |
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Enable member library access to supplemental reference services. |
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2B.i |
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Sustain equivalent CLSA supplemental reference service to public libraries |
Executive Director |
FY2001 (viaCLSA) & ongoing |
2B.ii |
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Assess multitype library needs for supplemental reference similar to CLSA |
Council Board of Directors Executive Director |
Ongoing |
2B.iii |
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Provide access to statewide reference and referral services (e.g., via LAPL), with appropriate protocols defined. |
Board of Directors Executive Director |
Ongoing |
2B.iv |
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Study how to provide regional reference services via designated resource and/or specialized libraries. |
Board of Directors Executive Director |
long-range |
2B.v |
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Develop cost and contractual models for supplemental reference. |
Board of Directors Executive Director |
long-range |
2B.vi |
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Provide training for member libraries on effective use of regional reference services. |
Board of Directors Executive Director |
long-range |
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Goal |
Objective |
Activity |
Who |
When |
2C. |
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Provide member libraries with access to specialized reference collections in the region. |
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2C.i |
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Implement LOC grant: Membership Promotion and Communications Program (Member Promo & Comm) |
Executive Director |
FY2001 |
2C.ii |
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Identify unique special collections via LOC grant: (Member Promo &Comm) |
Consultant Executive Director |
FY2001 |
2C.iii |
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Implement LOC grant (Member Prom &Com) to create Internet-accessible directory of regional special collections. |
Consultant Executive Director |
FY2001 |
2C.iv |
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Develop access guidelines to the special collections. |
Council Board of Directors |
long-range |
2C.v |
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Evaluate member library usage of the special collections to determine whether contractual arrangements are needed for regional access. |
Board of Directors Executive Director
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long-range |
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Goal |
Objective |
Activity |
Who |
When |
3. |
COOPERATIVE PROGRAMS: Plan and coordinate other cooperative services for member libraries. |
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3.i |
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Examine areas of overlap and potential cooperation in programs of an informational, educational or recreational nature currently provided by libraries. |
Board of Directors Board Committees Executive Director |
long-range |
3.ii |
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Provide a forum for member libraries to consider cooperative programs such as adult literacy, ESL, youth services and general adult programs. |
Board Committees |
long-range |
3.iii |
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Survey member library interest in developing new cooperative programs including those for collections, services and purchasing. |
Board of Directors Executive Director
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long-range |
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Goal |
Objective |
Activity |
Who |
When |
4. |
CONTINUING EDUCATION: Meet the continuing education and training needs of member library staff. |
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4A. |
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Offer educational and information programs to member library staff. |
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4A.i |
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With LOC grant, implement videoconferencing capabilities in the region. |
Executive Director Consultant |
FY2001 |
4A.ii |
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Begin planning workshops on using the Internet and other electronic information resources. |
Board of Directors Executive Director |
FY2001 |
4A.iii |
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Assess continuing education needs. |
Council Board of Directors Executive Director |
ongoing |
4A.iv. |
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Pursue options for extending continuing education programs through distance education technology. |
Board of Directors Board Committees Executive Director |
ongoing |
4B. |
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Cooperate with other library organizations offering programs to member libraries. |
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4B.i |
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Develop a clearinghouse of other educational opportunities in the region and the state |
Board Committees Executive Director |
long-range |
4B.ii |
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Coordinate the planning and promoting of educational programs with those from other regional library systems and library organizations. |
Executive Director |
long-range |
4B.iii |
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Cooperate with other library systems and organizations to develop programs for members. |
Council Board of Directors Executive Director |
long-range |
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Goal |
Objective |
Activity |
Who |
When |
5. |
ADVISORY AND TECHNICAL ASSISTANCE: Support member libraries in their efforts to address local issues, policies and planning. |
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5A. |
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Act as a clearinghouse for technical advice for all types of libraries. |
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5A.i |
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Stay aware of local library issues and concerns. |
Council Board of Directors Executive Director |
ongoing |
5A.ii |
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Determine the scope of technical assistance (for automation, building planning, trustee education, management consulting, specific library services, etc.) needed by member libraries & assess the regional network’s role in meeting those needs. |
Council Board of Directors Board Committees Executive Director |
long-range |
5A.iii |
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Maintain lists of specialized external consultants and other referral resources for member libraries. |
Board Committees Executive Director
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long-range |
5A.iv |
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Post sample library policies and documents on the web for consultation by member libraries. |
Executive Director |
long-range |
5A.v |
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Assess the ramifications for this service of an expanded membership. |
Council Board of Directors |
long-range |
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Goal |
Objective |
Activity |
Who |
When |
6. |
REGIONAL COORDINATION/ ADMINISTRATION: Manage operations, marketing and communications to accomplish regional goals. |
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6A. |
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Encourage network membership by all types of libraries in the region, and inform member libraries and the public about regional services, state library legislation and other matters. |
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6A.i |
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Implement membership development initiative with LOC grant for Membership Promotion and Communications Program. |
Executive Director |
FY2001 |
6A.ii |
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Produce public relations materials for use with member libraries, governing boards, legislators, the media and other individuals and organizations. |
Consultant Board of Directors Executive Director |
FY2001 |
6A.iii |
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Participate in events and workshops to inform organizations of regional services. |
Board of Directors Executive Director |
FY2001 |
6A.iv |
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Participate in the activities of professional library organizations, networks, boards and committees |
Executive Director |
FY2001 |
6B. |
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Open lines of communication to ensure responsiveness to member library needs. |
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6B.i |
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Develop ongoing strategic planning mechanisms. |
Executive Director Board of Directors |
ongoing |
6B.ii |
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Maintain accountability to the Regional Council of Members and the Board of Directors. |
Executive Director |
ongoing |
6B.iii |
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Ensure fiscal and service accountability and communications with the state agency for the Library of California. |
Board of Directors Executive Director |
ongoing |
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Goal |
Objective |
Activity |
Who |
When |
6B.iv |
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Maintain coordination and communication with other state regional library systems, including independent automation cooperatives such as Black Gold, and develop shared services where appropriate. |
Executive Director Board of Directors |
ongoing |
6B.v |
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Represent the region and its member libraries in statewide planning activities. |
Executive Director Board of Directors |
ongoing |
6C. |
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Ensure effective regional operations. |
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6C.i |
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Contract for administrative services, fiscal, and other support for regional tasks. |
Council Board of Directors |
FY2001 |
6C.ii |
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Refine and implement structural and governance documents, e.g., mission statement, regional resource library criteria and functions, information agency definition and policy. |
Board of Directors Executive Director |
FY2001 |
6C.iii |
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Develop a detailed plan for dissolution of the Network and final disposition of Network equipment, facilities, and materials. |
Council Board of Directors Executive Director
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FY 2001 |
6C.iv |
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Develop policy for Network operations. |
Council Board of Directors |
FY2001 & ongoing |
6C.v |
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Assist in policy-making activities of the Council of Members and Board of Directors. |
Executive Director |
FY 2001 and ongoing |
6C.vi |
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Develop a network implementation task list and timeline. |
Executive Director |
FY 2001 |
6C.vii |
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Develop a staffing plan and budget that will support programs under various funding models, and identify future needs to support growth of network services. |
Executive Director |
FY2001 and ongoing |
6C.viii |
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Administer regional personnel and financial operations. |
Executive Director |
FY2001 and ongoing |
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Goal |
Objective |
Activity |
Who |
When |
6C.ix |
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Maintain system facilities and equipment that are accessible and adequate for regional services. |
Executive Director |
FY2001 and ongoing |
6C.x |
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Expand utilization of electronic communications |
Consultant(s) from the grants Executive Director |
FY2001 and ongoing |
6C.xi |
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Develop, submit and administer grant proposals and projects as appropriate to support regional goals. |
Council Board of Directors Executive Director
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FY2001 and ongoing |
6C.xii |
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Implement assessment strategies for all service programs. |
Board of Directors Executive Director |
long-range |
Full LRP version5400